ํ•˜์ด๋ธŒ๋ฆฌ๋“œ, ์›๊ฒฉ ๊ทผ๋ฌด๋กœ ์ง์žฅ ์ƒํ™œ์„ ์‹œ์ž‘ํ•œ ์ด๋“ค-์šฐ๋ ค๋˜๋Š” ๋ฐ”
์ œ์ธ์ด ๋ณด๋‚ด๋Š”
MOBI LETTER
April 17th, 2023 | Vol. 25

์•ˆ๋…•ํ•˜์„ธ์š” ๋ชจ๋น„ ์ธ๊ธ€๋ฆฌ์‰ฌ ์ œ์ธ์ž…๋‹ˆ๋‹ค.


์›๊ฒฉ ๊ทผ๋ฌด๋กœ ์ง์žฅ ์ƒํ™œ์„ ์‹œ์ž‘ํ•˜์…จ๋‚˜์š”? ํ˜น์€ ๊ทธ๋Ÿฐ ๋ถ„์ด ํŒ€์— ์žˆ๋‚˜์š”? ์ด๋Ÿฐ ๊ฒฝ์šฐ ์ง์žฅ ์ƒํ™œ์˜ ์žฅ๊ธฐ์ ์ธ ์ปค๋ฆฌ์–ด ๋นŒ๋”ฉ์— ๋ถˆ๋ฆฌํ•  ์ˆ˜๋„ ์žˆ๋‹ค๊ณ  ์ตœ๊ทผ BBC ๊ธฐ์‚ฌ์—์„œ ๋ณด๋„ํ•ฉ๋‹ˆ๋‹ค. ์–ด๋–ค ์  ๋•Œ๋ฌธ์ผ๊นŒ์š”? ๋‹ค์Œ ๊ธฐ์‚ฌ๋ฅผ ํ†ตํ•ด ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค. 

<Why Gen Z workers are starting on the back foot> Z์„ธ๋Œ€ ๊ทผ๋กœ์ž๊ฐ€ ๋ถˆ๋ฆฌํ•œ ์œ„์น˜์—์„œ ์‹œ์ž‘ํ•˜๋Š” ์ด์œ 


1. Having only known virtual work settings, some young employees lack exposure to the workplace norms that set them up to succeed.

๊ฐ€์ƒ ๊ทผ๋ฌด ํ™˜๊ฒฝ๋งŒ์„ ๊ฒฝํ—˜ํ•œ ์ Š์€ ์ง์›๋“ค์€ ์„ฑ๊ณต์„ ์œ„ํ•œ ์ง์žฅ ๊ทœ๋ฒ”์„ ์ ‘ํ•˜์ง€ ๋ชปํ•œ ์ƒํƒœ๋‹ค.


Workplace norms: ์ง์žฅ ๊ทœ๋ฒ”

Ex: Punctuality is one of the workplace norms that everyone should follow. ๋ชจ๋“  ์‚ฌ๋žŒ๋“ค์ด ๋”ฐ๋ผ์•ผ ํ•  ์ง์žฅ ๊ทœ๋ฒ” ์ค‘ ํ•˜๋‚˜๋Š” ์‹œ๊ฐ„์„ ์—„์ˆ˜ํ•˜๋Š” ๊ฒƒ์ด๋‹ค.


2. In some ways, Gen Z employees are thriving in the new world of work. Theyโ€™ve entered the workforce at a time when flexibility is commonplace, digital communication is ubiquitous and employees have the leverage to ask companies for what they want.

์–ด๋–ค ๋ฉด์—์„œ Z์„ธ๋Œ€ ์ง์›๋“ค์€ ์ƒˆ๋กœ์šด ์—…๋ฌด ํ™˜๊ฒฝ์—์„œ ๋งค์šฐ ์ž˜ ํ•˜๊ณ  ์žˆ๋‹ค. ๊ทธ๋“ค์€ ์œ ์—ฐ๊ทผ๋ฌด์ œ๊ฐ€ ์ •์ฐฉํ•˜๊ณ  ๋””์ง€ํ„ธ ์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜์ด ๋ณดํŽธํ™”๋˜์—ˆ์œผ๋ฉฐ ์ง์›๋“ค์€ ํšŒ์‚ฌ์— ์›ํ•˜๋Š” ๊ฒƒ์„ ์š”๊ตฌํ•  ์ˆ˜ ์žˆ๋Š” ์˜ํ–ฅ๋ ฅ์„ ๊ฐ–๊ฒŒ ๋œ ์‹œ์ ์— ์ง์žฅ์— ์ž…์‚ฌํ–ˆ๋‹ค.


Thriving: ๋ฒˆ์ฐฝํ•˜๋Š”

Ex: The company is thriving under the leadership of its new CEO. ์ƒˆ๋กœ์šด CEO์˜ ์ง€๋„ ์•„๋ž˜ ํšŒ์‚ฌ๊ฐ€ ๋ฒˆ์ฐฝํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.


3. At the same time, however, some experts are concerned that remote and hybrid work arrangements are already leaving some early-career workers behind. Many of these worries revolve around the absence of workplace intangibles: a lack of the casual conversations and informal observations that traditionally teach young employees how to act.

๊ทธ๋Ÿฌ๋‚˜ ๋™์‹œ์— ์ผ๋ถ€ ์ „๋ฌธ๊ฐ€๋“ค์€ ์›๊ฒฉ ๋ฐ ํ•˜์ด๋ธŒ๋ฆฌ๋“œ ๊ทผ๋ฌด ํ™˜๊ฒฝ์ด ์ด๋ฏธ ์ผ๋ถ€ ์ด์ œ ๋ง‰ ์ž…์‚ฌํ•œ ๊ทผ๋กœ์ž๋“ค์„ ๋’ค์ฒ˜์ง€๊ฒŒ ํ•˜๊ณ  ์žˆ๋‹ค๊ณ  ์šฐ๋ คํ•˜๊ณ  ์žˆ๋‹ค. ์ด๋Ÿฌํ•œ ์šฐ๋ ค์˜ ๋Œ€๋ถ€๋ถ„์€ ์ง์žฅ์˜ ๋ˆˆ์— ๋ณด์ด์ง€ ์•Š๋Š” ๋ถ€๋ถ„์—์„œ ๋น„๋กฏ๋œ๋‹ค: ์ „ํ†ต์ ์œผ๋กœ ์ Š์€ ์ง์›๋“ค์—๊ฒŒ ํ–‰๋™ํ•˜๋Š” ๋ฐฉ๋ฒ•์„ ๊ฐ€๋ฅด์น˜๋Š”๋ฐ ํ•„์š”ํ–ˆ๋˜ ์ผ์ƒ์ ์ธ ๋Œ€ํ™”์™€ ๋น„๊ณต์‹์ ์ธ ๊ด€์ฐฐ์˜ ๋ถ€์žฌ๊ฐ€ ๊ทธ ์›์ธ์ด๋‹ค.


Intangibles: ๋ฌดํ˜•์ž์‚ฐ; ๋ฌผ๋ฆฌ์ ์œผ๋กœ ๋งŒ์งˆ ์ˆ˜ ์—†๋Š” ๊ฒƒ

Ex: Trust is an intangible asset in business. ์‹ ๋ขฐ๋Š” ๋น„์ฆˆ๋‹ˆ์Šค์—์„œ์˜ ๋ฌดํ˜•์ž์‚ฐ์ž…๋‹ˆ๋‹ค.


4. Without being able to glean behavioural cues from colleagues in offices, young employees can find it hard to strike the right balance between appearing either overeager or idle.

์‚ฌ๋ฌด์‹ค ๋™๋ฃŒ๋“ค๋กœ๋ถ€ํ„ฐ ํ–‰๋™ ์‹ ํ˜ธ๋ฅผ ์ˆ˜์ง‘ํ•  ์ˆ˜ ์—†๋‹ค๋ฉด ์ Š์€ ์ง์›๋“ค์€ ์ง€๋‚˜์น˜๊ฒŒ ์—ด์„ฑ์ ์ด๊ฑฐ๋‚˜ ๊ฒŒ์œผ๋ฅธ ๊ฒƒ์ฒ˜๋Ÿผ ๋ณด์ด๋Š” ํ–‰๋™ ์‚ฌ์ด์—์„œ ์ ์ ˆํ•œ ๊ท ํ˜•์„ ์žก๊ธฐ๊ฐ€ ์–ด๋ ค์šธ ์ˆ˜ ์žˆ๋‹ค.


Glean: ์ถ”์ถœํ•˜๋‹ค, ์ˆ˜์ง‘ํ•˜๋‹ค

Ex: She gleaned all the necessary details from the report. ๊ทธ๋…€๋Š” ๋ณด๊ณ ์„œ์—์„œ ํ•„์š”ํ•œ ๋ชจ๋“  ์„ธ๋ถ€ ์ •๋ณด๋ฅผ ์ถ”์ถœํ–ˆ๋‹ค.


5. Ultimately, says James Bailey, professor of leadership development at the George Washington University School of Business, based in Washington, DC, chance encounters with colleagues help build trust, fostering an environment of risk-taking and innovation.

์›Œ์‹ฑํ„ด DC์— ์œ„์น˜ํ•œ ์กฐ์ง€ ์›Œ์‹ฑํ„ด ๋Œ€ํ•™๊ต ๊ฒฝ์˜๋Œ€ํ•™์›์˜ ๋ฆฌ๋”์‹ญ ๊ฐœ๋ฐœ ๊ต์ˆ˜์ธ ์ œ์ž„์Šค ๋ฒ ์ผ๋ฆฌ๋Š” ๊ถ๊ทน์ ์œผ๋กœ ๋™๋ฃŒ์™€์˜ ์šฐ์—ฐํ•œ ๋งŒ๋‚จ์ด ์‹ ๋ขฐ๋ฅผ ์Œ“๊ณ  ์œ„ํ—˜์„ ๊ฐ์ˆ˜ํ•˜๊ณ  ํ˜์‹ ํ•˜๋Š” ํ™˜๊ฒฝ์„ ์กฐ์„ฑํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋œ๋‹ค๊ณ  ๋งํ•œ๋‹ค.


Risk-taking: ์œ„ํ—˜์„ ๊ฐ์ˆ˜ํ•˜๋Š” ํ–‰์œ„

Ex: Entrepreneurs often take risks to pursue their business ideas. ๊ธฐ์—…๊ฐ€๋“ค์€ ์ข…์ข… ์‚ฌ์—… ์•„์ด๋””์–ด๋ฅผ ์ถ”๊ตฌํ•˜๊ธฐ ์œ„ํ•ด ์œ„ํ—˜์„ ๊ฐ์ˆ˜ํ•œ๋‹ค.


6. Bailey says that unless the previous model of face-to-face learning can be updated for the new age of work, alongside their current challenges, some Gen Z employees may lack leadership qualities needed for the future.

๋ฒ ์ผ๋ฆฌ๋Š” ๋Œ€๋ฉด ํ•™์Šต์˜ ๊ตฌ๋ชจ๋ธ์„ ์ƒˆ๋กœ์šด ์—…๋ฌด ์‹œ๋Œ€์— ๋งž๊ฒŒ ์—…๋ฐ์ดํŠธํ•˜์ง€ ์•Š์œผ๋ฉด ํ˜„์žฌ ์ง๋ฉดํ•œ ๊ณผ์ œ์™€ ํ•จ๊ป˜ ์ผ๋ถ€ Z์„ธ๋Œ€ ์ง์›๋“ค์€ ๋ฏธ๋ž˜์— ํ•„์š”ํ•œ ๋ฆฌ๋”์‹ญ ์ž์งˆ์„ ํ‚ค์šธ ์ˆ˜ ์—†์„ ๊ฑฐ๋ผ๊ณ  ๋งํ•œ๋‹ค.


Face-to-face learning: ๋Œ€๋ฉด ํ•™์Šต, ์ง์ ‘์ ์ธ ๊ต์‚ฌ์™€ ํ•™์ƒ ๊ฐ„ ์ƒํ˜ธ ์ž‘์šฉ์ด ์žˆ๋Š” ํ•™์Šต ์œ ํ˜•

Ex: Some students prefer face-to-face learning over online learning. ์ผ๋ถ€ ํ•™์ƒ๋“ค์€ ์˜จ๋ผ์ธ ํ•™์Šต๋ณด๋‹ค ๋Œ€๋ฉด ํ•™์Šต์„ ์„ ํ˜ธํ•œ๋‹ค.

Chitchat
๋„ทํ”Œ๋ฆญ์Šค์˜ <์„ฑ๋‚œ ์‚ฌ๋žŒ๋“ค (Beef)> ๋ณด์…จ๋‚˜์š”? ์ด์„ฑ์ง„ ๊ฐ๋…, ์Šคํ‹ฐ๋ธ ์—ฐ๊ณผ ์•Œ๋ฆฌ ์›ก ์ฃผ์—ฐ์˜ ์ด ์‹œ๋ฆฌ์ฆˆ๋Š” ํ˜„์žฌ ํ‰๊ฐ€ ์‚ฌ์ดํŠธ Rotten Tomato ํ‰์  ๋งŒ์ ์„ ์ฐ๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค! David Choe๋ผ๋Š” ๋ฐฐ์šฐ๊ฐ€ ๋‚˜์˜ค๋Š”๋ฐ์š” (์•„๋ž˜ ์‚ฌ์ง„ ๊ฐ€์šด๋ฐ), ์ด ๋ถ„์˜ ํŽ˜์ด์Šค๋ถ ๊ด€๋ จ ์Šคํ† ๋ฆฌ๋ฅผ ์•„์‹œ๋‚˜์š”? ๋ณธ์—…์€ ์•„ํ‹ฐ์ŠคํŠธ์ด๊ณ  ํŽ˜์ด์Šค๋ถ ์ดˆ์ฐฝ๊ธฐ์— ์‚ฌ๋ฌด์‹ค์— ๋ฒฝํ™”๋ฅผ ๊ทธ๋ ค์ฃผ๊ณ  ๋Œ€๊ฐ€๋กœ 6๋งŒ๋ถˆ(์•ฝ 8์ฒœ๋งŒ์›)์„ ํ˜„๊ธˆ์ด ์•„๋‹Œ ์ฃผ์‹์œผ๋กœ ๋‹ฌ๋ผ๊ณ  ํ•ด์„œ ํ›—๋‚  ํŽ˜์ด์Šค๋ถ ์ƒ์žฅ ํ›„ ์—„์ฒญ๋‚œ ๋ถ€ (์•ฝ 2600์–ต์›)๋ฅผ ๊ฑฐ๋จธ์ฅ๊ฒŒ ๋˜์—ˆ์Šต๋‹ˆ๋‹ค. ์™„์ „ํ•œ ์žฌ์ •์  ์ž์œ ๋ฅผ ์–ป์€ ๊ทธ๋Š” ์—ฐ๊ธฐ๋ฅผ ํฌํ•จํ•ด ๋‹ค์–‘ํ•œ ๋ถ„์•ผ์— ๋„์ „ํ•ฉ๋‹ˆ๋‹ค. ์„ฑ๋‚œ ์‚ฌ๋žŒ๋“ค ๋งค ํšŒ๋งˆ๋‹ค ๋“ฑ์žฅํ•˜๋Š” ์ธํŠธ๋กœ ์•„ํŠธ์›Œํฌ๋Š” ๋ชจ๋‘ ๊ทธ์˜ ์ž‘ํ’ˆ์ž…๋‹ˆ๋‹ค. 
์˜ค๋Š˜์˜ ๋ชจ๋น„๋ ˆํ„ฐ ์–ด๋– ์…จ๋‚˜์š”? 
์—ฌ๋Ÿฌ๋ถ„๋“ค์˜ ์†Œ์ค‘ํ•œ ์˜๊ฒฌ์„ ๋“ฃ๊ณ  ์žˆ์–ด์š”! ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค!
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