๋ช‡ ๊ฐ€์ง€ ๊ฒฝ๋ ฅ ์„ธ๋ถ€ ์ •๋ณด๋ฅผ ์ข…ํ•ฉํ•˜์—ฌ ์œ ๋Šฅํ•˜๊ณ  ๊ฐ„๊ฒฐํ•œ ์ด๋ ฅ์„œ๋ฅผ ์ž‘์„ฑ
์ œ์ธ์ด ๋ณด๋‚ด๋Š”
MOBI LETTER
May 2nd, 2023 | Vol. 27

์•ˆ๋…•ํ•˜์„ธ์š” ๋ชจ๋น„ ์ธ๊ธ€๋ฆฌ์‰ฌ ์ œ์ธ์ž…๋‹ˆ๋‹ค.


์ตœ๊ทผ ์„œ์ ์— ๊ฐ€๋ณด๋ฉด ChatGPT๋ฅผ ํ™œ์šฉ์„œ๊ฐ€ ๊ฐ€ํŒ์„ ์ ๋ นํ•œ ๊ฒƒ์„ ๋ณผ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๋‹ค์–‘ํ•œ ์ง๊ตฐ์—์„œ AI์˜ ๋„์›€์„ ๋ฐ›์•„ ์ž‘์—…๋ฌผ์˜ ์™„์„ฑ๋„๋ฅผ ๋†’์ด๊ณ , ์•„์ด๋””์–ด๋ฅผ ์–ป๊ณ , ์ž‘์—… ์‹œ๊ฐ„์„ ์ค„์ด๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. AI๋Š” ํšŒ์˜๋ก์„ ์ •๋ฆฌํ•ด ์ฃผ๊ณ , ์ฝ”๋”ฉ์„ ๋„์™€์ฃผ๊ณ , ์ž‘์‚ฌ๋ฅผ ํ•˜๊ณ , ์ด๋ฏธ์ง€ ์ƒ์„ฑ AI ์ง€์‹œ๋ฌธ (ํ”„๋กฌํ”„ํŠธ)๋„ ์ž‘์„ฑํ•ด ์ค๋‹ˆ๋‹ค. ๋ฌผ๋ก  AI๋Š” ์ฑ„์šฉ์—๋„ ์ ๊ทน ํ™œ์šฉ๋˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋ ‡๊ฒŒ ChatGPT์˜ ๋„์›€์„ ๋ฐ›์•„ ์ž‘์„ฑํ•œ ์ด๋ ฅ์„œ์™€ ์ปค๋ฒ„๋ ˆํ„ฐ๋Š” ์ง€์›์„œ๋ฅผ ๊ทธ๋Ÿด์‹ธํ•˜๊ฒŒ ๋ณด์ด๊ฒŒ ํ•ด์ค„ ์ˆ˜ ์žˆ์ง€๋งŒ ๋ฐ˜๋ฉด์— ๋”ฑํžˆ ๋‚˜์  ๊ฒƒ๋„ ์—†๋Š” ๋ญ”๊ฐ€ ๋ฐ‹๋ฐ‹ํ•œ ๊ฐœ์„ฑ์ด ๋น ์ง„ ๊ฒฐ๊ณผ๋ฌผ์„ ๋งŒ๋“ค์–ด ๋‚ธ๋‹ค๊ณ  ํ•ฉ๋‹ˆ๋‹ค. ๋ฉด์ ‘๊ด€๋“ค์˜ ๊ณผ๊ฑฐ ํ‰๊ฐ€ ์žฃ๋Œ€๋Š” ๋ณ€๋ณ„๋ ฅ์„ ์žƒ์–ด๊ฐ€๊ณ  ์žˆ๊ณ  ๊ทธ๋“ค์€ ํ‰๊ฐ€ ๋ฐฉ๋ฒ•์— ๋Œ€ํ•œ ๋‹ค์–‘ํ•œ ์•„์ด๋””์–ด๋ฅผ ๊ณ ๋ฏผํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์—ญ์‹œ AI๋ฅผ ํ™œ์šฉํ•ด์„œ ํ•ด๊ฒฐ์„ ํ•˜๋ ค๊ณ  ํ•œ๋‹ค๊ณ  ํ•ฉ๋‹ˆ๋‹ค! 

๐ŸŽง ์˜ค๋””์˜ค <ChatGPT: How generative AI could change hiring as we know it>

ChatGPT: ์ƒ์„ฑํ˜• AI๊ฐ€ ์ฑ„์šฉ์„ ๋ณ€ํ™”์‹œํ‚ค๋Š” ๋ฐฉ๋ฒ• [๊ธฐ์‚ฌ] [์˜ค๋””์˜ค]


1. Since November 2022, AI chatbot ChatGPT has enabled anyone with internet access to generate anything in the written form: think intricate essays and code, succinct memos or poetry. Even with basic prompts, ChatGPT can complete complex, written tasks in moments, and work as a creative tool to quickly produce efficient content.

2022๋…„ 11์›”๋ถ€ํ„ฐ ์ธํ„ฐ๋„ท์— ์ ‘์†ํ•  ์ˆ˜ ์žˆ๋Š” ์‚ฌ๋žŒ์ด๋ผ๋ฉด ๋ˆ„๊ตฌ๋‚˜ ๋ณต์žกํ•œ ์—์„ธ์ด๋‚˜ ์ฝ”๋“œ, ๊ฐ„๊ฒฐํ•œ ๋ฉ”๋ชจ๋‚˜ ์‹œ ๋“ฑ ๊ธ€๋กœ ๋œ ๋ชจ๋“  ๊ฒƒ์„ ์ƒ์„ฑํ•  ์ˆ˜ ์žˆ๋Š” AI ์ฑ—๋ด‡ ChatGPT๋ฅผ ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ๋‹ค. ๊ธฐ๋ณธ์ ์ธ ํ”„๋กฌํ”„ํŠธ๋งŒ ์žˆ์–ด๋„ ๋ณต์žกํ•œ ๊ธ€์“ฐ๊ธฐ ์ž‘์—…์„ ์ˆœ์‹๊ฐ„์— ์™„๋ฃŒํ•  ์ˆ˜ ์žˆ์œผ๋ฉฐ, ํšจ์œจ์ ์ธ ์ฝ˜ํ…์ธ ๋ฅผ ๋น ๋ฅด๊ฒŒ ์ œ์ž‘ํ•  ์ˆ˜ ์žˆ๋Š” ์ฐฝ์˜์ ์ธ ๋„๊ตฌ๋กœ ํ™œ์šฉํ•  ์ˆ˜ ์žˆ๋‹ค.


Intricate ๋ณต์žกํ•œ

Ex: ChatGPT can generate intricate essays with ease.


in moments: ์ˆœ์‹๊ฐ„์—

Ex: The machine pushed out 100 items in moments. ๊ธฐ๊ณ„๋Š” ์ˆœ์‹๊ฐ„์— 100๊ฐœ์˜ ํ’ˆ๋ชฉ์„ ๋ฐ€์–ด๋ƒˆ๋‹ค.


2. Jobseekers are among those reporting such benefits. Leveraging a dataset containing 570 billion individual words, OpenAIโ€™s ChatGPT can compose convincing cover letters on demand, or synthesise a few career details into a competent, bullet-pointed CV. Want to send an email to a hiring manager? Prompt the chatbot, then copy and paste the AI-generated text straight into the message.

๊ตฌ์ง์ž๋“ค์€ ์ด๋Ÿฌํ•œ ํ˜œํƒ์„ ๋ณด๊ณ ํ•˜๋Š” ์‚ฌ๋žŒ๋“ค ์ค‘ ํ•˜๋‚˜๋‹ค. 5,700์–ต ๊ฐœ์˜ ๊ฐœ๋ณ„ ๋‹จ์–ด๊ฐ€ ํฌํ•จ๋œ ๋ฐ์ดํ„ฐ ์„ธํŠธ๋ฅผ ํ™œ์šฉํ•˜๋Š” OpenAI์˜ ChatGPT๋Š” ํ•„์š”์— ๋”ฐ๋ผ ์„ค๋“๋ ฅ ์žˆ๋Š” ์ปค๋ฒ„ ๋ ˆํ„ฐ๋ฅผ ์ž‘์„ฑํ•˜๊ฑฐ๋‚˜ ๋ช‡ ๊ฐ€์ง€ ๊ฒฝ๋ ฅ ์„ธ๋ถ€ ์ •๋ณด๋ฅผ ์ข…ํ•ฉํ•˜์—ฌ ์œ ๋Šฅํ•˜๊ณ  ๊ฐ„๊ฒฐํ•œ ์ด๋ ฅ์„œ๋ฅผ ์ž‘์„ฑํ•  ์ˆ˜ ์žˆ๋‹ค. ์ฑ„์šฉ ๋‹ด๋‹น์ž์—๊ฒŒ ์ด๋ฉ”์ผ์„ ๋ณด๋‚ด๊ณ  ์‹ถ๋‹ค๋ฉด? ์ฑ—๋ด‡์—๊ฒŒ ๋ฉ”์‹œ์ง€๋ฅผ ์ž…๋ ฅํ•œ ๋‹ค์Œ AI๊ฐ€ ์ƒ์„ฑํ•œ ํ…์ŠคํŠธ๋ฅผ ๋ณต์‚ฌํ•˜์—ฌ ๋ฉ”์‹œ์ง€์— ๋ฐ”๋กœ ๋ถ™์—ฌ๋„ฃ์œผ๋ฉด ๋œ๋‹ค.


Leveraging ํ™œ์šฉํ•˜๋Š”

Ex: The company is leveraging social media to increase its brand awareness.


Competent: ์œ ๋Šฅํ•œ

Ex: The candidate seems very competent. ๊ทธ ์ง€์›์ž๋Š” ๋งค์šฐ ์œ ๋Šฅํ•ด ๋ณด์ž…๋‹ˆ๋‹ค.


3. Adam Nicoll, group marketing director at recruitment and job-consulting firm Randstad, based in Luton, UK, says time-poor hiring managers may be unlikely to distinguish between a cover letter written by a candidate and one generated by AI. โ€œThe language generated by ChatGPT reads clean, if formulaic. Compared to most cover letter writing, there are no idiosyncrasies; there are no red flags, but no personality,โ€ he says.

์˜๊ตญ ๋ฃจํ„ด์— ๋ณธ์‚ฌ๋ฅผ ๋‘” ์ฑ„์šฉ ๋ฐ ์ทจ์—… ์ปจ์„คํŒ… ํšŒ์‚ฌ์ธ ๋žœ๋“œ์Šคํƒœ๋“œ(Randstad)์˜ ๊ทธ๋ฃน ๋งˆ์ผ€ํŒ… ๋””๋ ‰ํ„ฐ ์•„๋‹ด ๋‹ˆ์ฝœ์€ ์‹œ๊ฐ„์ด ๋ถ€์กฑํ•œ ์ฑ„์šฉ ๊ด€๋ฆฌ์ž๊ฐ€ ์ง€์›์ž๊ฐ€ ์ง์ ‘ ์ž‘์„ฑํ•œ ์ž๊ธฐ์†Œ๊ฐœ์„œ์™€ AI๊ฐ€ ์ƒ์„ฑํ•œ ์ž๊ธฐ์†Œ๊ฐœ์„œ๋ฅผ ๊ตฌ๋ณ„ํ•˜๊ธฐ ์–ด๋ ค์šธ ์ˆ˜ ์žˆ๋‹ค๊ณ  ๋งํ•œ๋‹ค. "ChatGPT๊ฐ€ ์ƒ์„ฑํ•œ ์–ธ์–ด๋Š” ์ •ํ˜•์ ์ด์ง€๋งŒ ๊น”๋”ํ•˜๊ฒŒ ์ฝํž™๋‹ˆ๋‹ค. ๋Œ€๋ถ€๋ถ„์˜ ์ž๊ธฐ์†Œ๊ฐœ์„œ์™€ ๋น„๊ตํ–ˆ์„ ๋•Œ ํŠน์ด์ ๋„ ์—†๊ณ , ์œ„ํ—˜ ์‹ ํ˜ธ๋„ ์—†์ง€๋งŒ ๊ทธ๋ ‡๋‹ค๊ณ  ๊ฐœ์„ฑ์ด ๋Š๊ปด์ง€์ง€๋„ ์•Š์Šต๋‹ˆ๋‹ค."๋ผ๊ณ  ๊ทธ๋Š” ๋งํ•œ๋‹ค.


Time-poor ์‹œ๊ฐ„์ด ๋ถ€์กฑํ•œ, ๋งค์šฐ ๋ฐ”์œ

Ex: Many people in big cities are time-poor and struggle to balance work and personal life. ๋Œ€๋„์‹œ์— ์‚ฌ๋Š” ๋งŽ์€ ์‚ฌ๋žŒ๋“ค์€ ์‹œ๊ฐ„์ด ๋ถ€์กฑํ•˜๊ณ  ์—…๋ฌด์™€ ๊ฐœ์ธ์ ์ธ ์‚ถ์„ ๊ท ํ˜•์žˆ๊ฒŒ ์œ ์ง€ํ•˜๊ธฐ ์–ด๋ ต๋‹ค.


4. For instance, since generative AI can create pre-interview presentations, employers may introduce harder assessments in response. โ€œThe onus is to test and evaluate what the machines canโ€™t do,โ€ says Miller. โ€œWhile generative AI can arrange data in an interesting way, itโ€™s not particularly creative โ€“ it can only work with what already exists. So, that could mean assessments demanding more creative and abstract thought from the candidate.โ€

์˜ˆ๋ฅผ ๋“ค์–ด, ์ƒ์„ฑํ˜• AI๊ฐ€ ๋ฉด์ ‘ ์ „ ํ”„๋ ˆ์  ํ…Œ์ด์…˜์„ ๋งŒ๋“ค ์ˆ˜ ์žˆ๊ธฐ ๋•Œ๋ฌธ์— ๊ณ ์šฉ์ฃผ๋Š” ์ด์— ๋Œ€์‘ํ•˜์—ฌ ๋” ์—„๊ฒฉํ•œ ํ‰๊ฐ€๋ฅผ ๋„์ž…ํ•  ์ˆ˜ ์žˆ๋‹ค. "๊ธฐ๊ณ„๊ฐ€ ํ•  ์ˆ˜ ์—†๋Š” ๊ฒƒ์„ ํ…Œ์ŠคํŠธํ•˜๊ณ  ํ‰๊ฐ€ํ•ด์•ผ ํ•  ์ฑ…์ž„์ด ์žˆ์Šต๋‹ˆ๋‹ค."๋ผ๊ณ  Miller๋Š” ๋งํ•œ๋‹ค. "์ƒ์„ฑํ˜• AI๋Š” ๋ฐ์ดํ„ฐ๋ฅผ ํฅ๋ฏธ๋กœ์šด ๋ฐฉ์‹์œผ๋กœ ๋ฐฐ์—ดํ•  ์ˆ˜๋Š” ์žˆ์ง€๋งŒ, ์ด๋ฏธ ์กด์žฌํ•˜๋Š” ๋ฐ์ดํ„ฐ๋ฅผ ๊ฐ€์ง€๊ณ ๋งŒ ์ž‘์—…ํ•  ์ˆ˜ ์žˆ๊ธฐ ๋•Œ๋ฌธ์— ํŠน๋ณ„ํžˆ ์ฐฝ์˜์ ์ด์ง€๋Š” ์•Š์Šต๋‹ˆ๋‹ค. ๋”ฐ๋ผ์„œ ์ง€์›์ž์—๊ฒŒ ๋” ์ฐฝ์˜์ ์ด๊ณ  ์ถ”์ƒ์ ์ธ ์‚ฌ๊ณ ๋ฅผ ์š”๊ตฌํ•˜๋Š” ํ‰๊ฐ€๊ฐ€ ๋  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค."


Generative ์ƒ์„ฑ์ ; ์ƒ์‚ฐ ๋˜๋Š” ์ฐฝ์กฐ๊ฐ€ ๊ฐ€๋Šฅํ•œ

Ex: Generative AI can create text, images, and videos. ์ƒ์„ฑํ˜• AI๋Š” ํ…์ŠคํŠธ, ์ด๋ฏธ์ง€, ๋น„๋””์˜ค๋ฅผ ๋งŒ๋“ค ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.


Onus: ์ฑ…์ž„

Ex: The onus is on the prosecution to provide proof of guilt. ์œ ์ฃ„์˜ ์ฆ๊ฑฐ๋ฅผ ์ œ์‹œํ•  ์ฑ…์ž„์€ ๊ฒ€์ฐฐ์— ์žˆ๋‹ค.


5. Furthermore, some recruiters are already embracing new AI tools on their side of the job hiring process. For instance, some large corporations are leveraging AI in the recruitment process to test job seekersโ€™ qualities through skill- and personality assessments, which use data-driven behavioural insights to match candidates against vacancies and reveal their soft skills.

๋˜ํ•œ ์ผ๋ถ€ ์ฑ„์šฉ ๋‹ด๋‹น์ž๋Š” ์ด๋ฏธ ์ฑ„์šฉ ํ”„๋กœ์„ธ์Šค์— ์ƒˆ๋กœ์šด AI ๋„๊ตฌ๋ฅผ ๋„์ž…ํ•˜๊ณ  ์žˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, ์ผ๋ถ€ ๋Œ€๊ธฐ์—…์€ ์ฑ„์šฉ ํ”„๋กœ์„ธ์Šค์—์„œ AI๋ฅผ ํ™œ์šฉํ•˜์—ฌ ๊ธฐ์ˆ  ๋ฐ ์ธ์„ฑ ํ‰๊ฐ€๋ฅผ ํ†ตํ•ด ๊ตฌ์ง์ž์˜ ์ž์งˆ์„ ํ…Œ์ŠคํŠธํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ๋ฐ์ดํ„ฐ ๊ธฐ๋ฐ˜ ํ–‰๋™ ์ธ์‚ฌ์ดํŠธ๋ฅผ ํ†ตํ•ด ์ง€์›์ž๋ฅผ ๋งค์นญํ•˜๊ณ  ๊ทธ๋“ค์˜ ์†Œํ”„ํŠธ ์Šคํ‚ฌ์„ ํŒŒ์•…ํ•œ๋‹ค.


Embracing ํฌ์šฉํ•˜๋‹ค

Ex: Some companies are embracing remote work as a permanent option for employees. ์ผ๋ถ€ ๊ธฐ์—…์€ ์žฅ๊ธฐ๊ฐ„ ์žฌํƒ๊ทผ๋ฌด๋ฅผ ์‚ฌ์›์—๊ฒŒ ์˜๊ตฌ ์˜ต์…˜์œผ๋กœ ์ œ๊ณตํ•˜๋Š” ๊ฒƒ์„ ํฌ์šฉํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.

Chitchat

AI๊ฐ€ ์žˆ๋Š”๋ฐ ๋ญ ํ•˜๋Ÿฌ ์˜์–ด ๊ณต๋ถ€ํ•ด? ๋งž์Šต๋‹ˆ๋‹ค. ์ด๋ฉ”์ผ ์ž‘์„ฑ, ์ฑ„ํŒ…์œผ๋กœ ๋ฌธ์˜ํ•˜๊ธฐ ๋“ฑ AI ์‚ฌ์šฉ์œผ๋กœ ๊ฑฐ์˜ ์™„๋ฒฝํ•˜๊ฒŒ ํ•ด๊ฒฐ์ด ๋ฉ๋‹ˆ๋‹ค. AI๊ฐ€ ์ž‘์„ฑํ•ด ์ค€ ์˜๋ฌธ ์Šคํฌ๋ฆฝํŠธ - ๋‹ฌ๋‹ฌ ์™ธ์›Œ ํ•˜๋Š” ๊ฐ•์—ฐ๊ณผ ํ”ผ์นญ ๋‘๋ ต์ง€ ์•Š์Šต๋‹ˆ๋‹ค. 

ํ•˜์ง€๋งŒ ์ด๋ฉ”์ผ ์†Œํ†ต ๋’ค ์ปจํผ๋Ÿฐ์Šค ์ฝœ, ์„œ๋ฅ˜ ํ†ต๊ณผ ํ›„ ์ธํ„ฐ๋ทฐ, ๋ฐœํ‘œ ๋’ค ์งˆ์˜์‘๋‹ต, ์Šค๋ชฐํ†ก ๋“ฑ ์ฆ‰ํฅ์ ์ธ ๋‹ต์„ ์š”๊ตฌํ•˜๋Š” ์ƒํ™ฉ์ด๋ผ๋ฉด์š”? ์–ด๋–ค ์ž๋ฆฌ์— ๊ฐ€์„œ๋„ ํผ๋‚˜๊ฒŒ ์ž๊ธฐ์†Œ๊ฐœ๋ฅผ ํ•˜๊ณ , ํšŒ์‚ฌ ์ œํ’ˆ์„ ๋ฐ๋ชจํ•˜๊ณ , ๊ณ ๊ฐ ๋ฌธ์˜์— ๋ฐ”๋กœ ๋Œ€์‘ํ•˜๋Š” ๋Šฅ๋ ฅ์ž! ์ด๊ฑธ ๋ฉ‹์ง€๊ฒŒ ํ•ด๋‚ด์‹ค ์ˆ˜ ์žˆ๋„๋ก 8๋…„ ๋ฏธ๊ตญ ํšŒ์‚ฌ ์ƒํ™œ๊ณผ 4๋…„ ์ฐจ ์Šคํƒ€ํŠธ์—… CEO์˜ ์‹ค์ „ ๊ฒฝํ—˜์„ ๊ฝ‰๊ฝ‰ ๋ˆŒ๋Ÿฌ ๋‹ด์•„ ๊ธฐ์ดˆ ๋น„์ฆˆ๋‹ˆ์Šค ์˜์–ด ์ฑ…์„ ์ง‘ํ•„ํ•˜๊ณ  ๋™์˜์ƒ ๊ฐ•์˜๋ฅผ ๋งŒ๋“ค๊ณ  ์žˆ์–ด์š”. ์กฐ๋งŒ๊ฐ„ ์„œ์ ์—์„œ ๋งŒ๋‚˜์‹ค ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.


<์‚ฌ์ง„: ๋น„๊ฐ€ ์ถ”์ ์ถ”์  ๋‚ด๋ฆฌ๋Š” SF ๊ณตํ•ญ์—์„œ ๊ธ€์“ฐ๋Š” ์ œ์ธ>

์˜ค๋Š˜์˜ ๋ชจ๋น„๋ ˆํ„ฐ ์–ด๋– ์…จ๋‚˜์š”? 
์—ฌ๋Ÿฌ๋ถ„๋“ค์˜ ์†Œ์ค‘ํ•œ ์˜๊ฒฌ์„ ๋“ฃ๊ณ  ์žˆ์–ด์š”! ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค!
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